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Identity Theft Prevention

Common types of identity theft, phishing, and other scams devised to gather sensitive...

Improve Customer Service One Transaction at a Time

It’s commonly known that it takes five new customers to replace one LOST customer and that people who have had bad experiences usually tell 10-12 people about it.

Introduction to the Payment Card Industry Data Security Standard (PCI-DSS)

This course will introduce you to the payment card security standards developed by the major card providers—VISA, MasterCard, American Express, and Discover.

Management Basics

Understand the basic leadership skills necessary to be an effective leader
Food Safety

Manager Training: Capacitación para gerentes en protección de alimentos de SafeMark

From a food safety perspective, the grocery industry is different from other food industries. Employees must be skilled in food safety practices to prevent contamination any time they receive, prepare, handle, hold or sell food.
food safety food safety manager

Medicare Parts C & D FWA and Compliance Training 2020 (.5 hour CE Available)

The federal Centers for Medicare and Medicaid Services (CMS) recommend that fraud and abuse and compliance training for pharmacy personnel occur at least annually.
Fraud abuse waste fwa pharmacy
Prepare to Sell

Melons: Product Knowledge for Retail Staff

Melons: Product Knowledge for Retail Staff is part of the Prepare to Serve suite for Employees. Employees gain a high level understanding of the Melons category.

Money Service Business: Detecting and Reporting Suspicious Activity

How can employees who perform money service business (MSB) transactions play an active role in preventing money laundering?

Motivational Interviewing Foundations for Pharmacists (Non-ACPE)

Motivational Interviewing Foundations for Pharmacists educates pharmacists on the most effective approach for helping patients discover their own motivations for medication adherence and positive behavior change.