Frequently Asked Questions


Where can I get help?

We can be reached by phone or by email.

Phone: You can call 877-399-4925 Monday through Friday, 8:30 AM to 5:30 PM EST

Email: knowledge.connection.help@conduent.com


Do you offer bulk purchase discounts?

Call or email us for to determine if you qualify for a bulk purchase discount.

Email: knowledge.connection.help@conduent.com


Can we license your courses for use in our LMS?

Yes! Our platform can host our courses for you in our course cloud software. Our course cloud makes it easy for your LMS to launch directly into our courses. 


What is the refund policy?

We guarantee our courses to be free of defects, and will offer you a full refund of your purchase price if you experience a technical or content problem that we cannot resolve to your satisfaction. The term for refund eligibility for courses not yet completed extends for (30) days from the original purchase date. All completed courses are ineligible for refunds. Please note that any cancellation or refund will also remove access to courses specified, and any continuing education (CE) credits that you have earned from them will be lost.


Where can I find the Conduent Catalog?

View the 2017 catalog listing for Learning@Conduent.