CMS 5-Star Quality Rating System (CE Available)

This product contains all the ACPE requirements for CE credit: CMS 5-Star Quality Rating System – Course as well as its CE Mastery Exam and Evaluation. To receive educational credit, you must pass the CE Mastery Exam and complete the Course Evaluation.

This course is designed to provide pharmacists and pharmacy technicians with a greater understanding of the CMS 5-Star Quality Rating System and how they can improve their plans' ratings. The pharmacy-patient relationship is a trusted one, and pharmacy staff can have a tremendous influence on member behavior and patient outcomes. Because clinical outcome measures are weighted heavily in determining a plan’s Star Rating, it’s crucial that pharmacy staff understand their value and responsibility in the CMS Star Ratings System.

Pharmacy professionals complete the course knowing:

  • Why the CMS Star Rating System was created
  • What the benefits and main elements of the Star Rating System are
  • Which operational and clinical measures pharmacists can influence
  • How pharmacists can improve their plans' ratings

The course includes short activities and a course assessment to help learners gauge their level of comprehension.

Course Author:

Roberta (“Robin”) Kish, RN, MBA, CPHQ, CLNC, CSHA

VP, Care Transformation Services,  Midas Health Analytics Solutions

Accreditation Statement

Conduent Healthcare Knowledge Solutions, Inc. is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.


Target Audience: Pharmacists and Pharmacy Technicians

Fee: $30.00 MSRP*

* This is the Manufacturer's Suggested Retail Price

Course Duration: ~30 minutes




Credit: 0.5 contact hours (0.05 CEUs)

Release Date: 3/15/17

Expiration Date: 3/15/20

Instructions for Receiving CPE Credit:

To receive 0.5 contact hours (0.05 CEUs) of continuing pharmacy education in all states that recognize the Accreditation Council for Pharmacy Education as an approved provider, you must obtain a score of at least 80% on the assessment and complete the evaluation. After passing the assessment you can view and print your statement of credit online.

Financial Support:

There is no financial support for this activity.

Policy on Privacy and Confidentiality: Conduent Healthcare Knowledge Solutions, Inc. maintains and respects privacy and confidentiality that relates to the CPE activities it provides on the Internet.

System Requirements

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80 GB hard drive or higher
2 GB RAM or higher
2.0 GHz Intel or AMD processor
Broadband (high-speed) Internet connection with a speed of 4 Mbps or higher


  • Internet Explorer 11
  • Microsoft Edge (latest version)
  • Google Chrome (latest version)
  • Firefox (latest version)


  • Safari (latest version)
  • Google Chrome (latest version)
  • Firefox (latest version)


  • Safari in Apple iOS 10 or later,
  • Google Chrome in Apple iOS 10 or later
  • Google Chrome in Android OS 4.4 or later


Provider Contact Information: For questions regarding the accreditation of this activity please email