Product Solutions for Customers, Fresh Perishable Foods

Prepare to Serve recognizes that the customer service your employees provide may be the single most underused resource for increasing sales. This course is based on a simple but powerful equation: Greater customer satisfaction means increased store-brand loyalty and larger basket size. Prepare to Serve, using a format that maintains employees' interest through dramatic vignettes and skill-building lessons rendered in multimedia, guides employees through the A-Z of how to ensure that customers have an enhanced in-store experience. This course will motivate your employees to exercise these skills on your sales floor and to stay current on product knowledge and solution selling.