Fundamental Guidelines for EMV™ Transactions

This course will review the fundamental design and features of the global EMV™ smart-card and how equipment, consumers, and employees interact with EMV™ cards for in-person and online (ecommerce) transactions. 

Course Objectives:

  • Identify the unique security features of EMV™ cards
  • Identify the types of transactions that are utilized by EMV™ technology
  • Recognize the types of equipment used to process EMV™ cards
  • Recall basic troubleshooting techniques for equipment malfunction
  • Identify and respond to consumer concerns regarding card and equipment use